Legal

Refund Policy

Last updated October 24, 2026

We aim for transparency and fairness in all transactions. Please review our refund terms before purchasing.

01Eligibility Window

You may request a refund for one-time programs or sessions up to 14 days after purchase, provided that no sessions have been delivered and no digital materials have been accessed.

02Non-Refundable Services

Sessions already delivered and digital materials already accessed (such as recordings and transcripts) are non-refundable.

03Unused Sessions in Packages

If you purchased a package and have unused, unscheduled sessions, you may request a refund for the undelivered portion within the 14-day eligibility window. Any sessions already completed are non-refundable.

04Cancelling Monthly Plans

You may cancel a Monthly Partnership at any time; cancellation takes effect at the end of your current billing period. No refunds for partially used periods.

05Missed or Rescheduled Sessions

If you need to reschedule, please contact us at least 24 hours in advance. Missed sessions without notice are considered delivered and are non-refundable.

06Duplicate or Accidental Charges

If you believe you were charged in error or experienced a duplicate payment, contact us immediately. Verified errors will be refunded promptly.

07How to Request a Refund

To request a refund, please email support@larrymoore.store within the eligibility period. You’ll receive a response within 3 business days.

08Processing Refunds

Approved refunds are processed via Stripe to your original payment method, typically within 5–10 business days, depending on your bank.

09Chargebacks

Before initiating a chargeback, please contact us to resolve any issue directly. We’re committed to clear communication and prompt solutions.